Frequently Asked Questions

Frequently Asked Questions

What type of VA services do you provide?

Task Titan has three (3) types of VA services and pricing, based on the clients' needs and requirements.

A. Dedicated Assistant - this is perfect for busy entrepreneurs who need a dedicated person to regularly tackle their day-to-day business tasks. These include:

Admin Task Support
Social Media Management
Email Management
Data Entry
Appointment Setting
Research
Prospects' Reach Out

Price starts at $10/hour for a minimum of 80 hours/month.

B. Hourly Plan - this is perfect for busy entrepreneurs who need help for a variety of tasks that require multiple skill sets. These include:

All the tasks included in the Dedicated Assistant

Video Editing

Graphics Design

Website Development

Copywriting

CRM Setup

Paid Ads Campaign (Setup and Management)

Online Business Management

Medical Transcription

SEO

Price starts at $15/hour for a minimum of 20 hours/month.

C. Packaged Service - this  is perfect for busy entrepreneurs looking for a team that will build their website, social media pages and lead generation system as a one-off project. The services include:

Video Editing
Graphics Design
Website Development
Copywriting
CRM Setup

Paid Ads Setup

Online Business Management

Price starts at $1000/project.

How does billing work?

For Dedicated Assistant and Hourly Plan, billing for service provided is sent every 25th of the month, and you will be given 5 days to settle it. Failure to settle it within the given time period will result in a pause in the services of the Virtual Assistant.


For Packaged Services, a separate billing will be issued based on the progress of the work completed.

Can I customize my VA services based on my specific needs?

Yes. Before you avail any of our services offers, you will go through a discovery call and a strategy discussion first.

From there, we can determine if you can already employ a dedicated assistant to work on your day-to-day tasks, or if you need specific tasks done first before you can have your own VA.

If it's the latter, then you may opt to use our Hourly Plan or a Packaged Service first, to build your own system capable of utilizing one of our Virtual Assistants to the best interest of your business, thus setting both of our professionals and your business for success.

Are there any setup fees?

Yes. For a Dedicated Assistant or the Hourly Plan, we have a one-time setup fee of $197, to ensure our VAs have the tools and leadership to make them succeed.

The setup fee covers the cost of providing tools and resources, such as premium software and industry databases, to help guarantee your success.

For the Packaged Services, we have an upfront Setup fee of $497, to ensure our expert team has the resources to bring the project to completion.

How do you match me with a virtual assistant?

We first identify and assess your business needs during the Discovery Call and Strategy Session.

Based on our diagnosis and what we'll come up as your strategy, we will create a shortlist of available assistants (3-5 VAs) that have the skillset to deliver what you need in your business.

We will then ask you to interview them one-by-one to determine which will be the perfect fit for you based on what you need. If you're still undecided on who to pick from our list, we can give you an unbiased recommendation on which VA to choose for your business.

What happens if I'm not satisfied with my virtual assistant?

We have a 30-day, 60-day, and 90-day monitoring and follow-up process with our employed VAs to ensure they are executing what is stated in the plan we came up with during our strategy session.

This will be our benchmark and our basis whether our assistant is performing their duties or not.

If you're still not happy with the results of their work within the given timeframe, we can create another shortlist of VAs that you can interview, provided you go through a strategy and evaluation session first so we can discuss how we can help you more with your business through our Assistants.

How do you ensure the confidentiality and security of my business information?

Each of our VAs signed a data confidentiality agreement as part of their working contract with Task Titans.

In addition to that, they are trained on the data confidentiality policies being implemented in the US and Canada.

Lastly, our operations team who manages our VAs have a Standard Operating Procedure (SOP) for data privacy and confidentiality.

What hours are virtual assistants available?

Most of our Virtual Assistants are available to work during US business hours, 8am-5pm EST, Mondays to Fridays.

How quickly can I expect my virtual assistant to begin working on tasks?

After you pay our Setup Fees and go through our strategy session, you can expect to have an assistant ready to work with you within a week's time.

Contact Information

For additional questions or concerns regarding our services, you may email us at support@tasktitansva.com

Contact Information

For additional questions or concerns regarding our services, you may email us at support@tasktitansva.com

© 2024 Task Titans Virtual Solutions LLC.

All Rights Reserved

© 2024 Task Titans Virtual Solutions LLC. All Rights Reserved